Privacy Policy
Introduction
This Privacy Policy (the "Policy") explains how Corals & Stars (“Corals & Stars,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your personal information when you use our website, products, and services (collectively, the “Services”). By accessing or using our website, https://www.coralsandstars.com (the “Website”), you agree to the collection, use, and disclosure of your personal information as outlined in this Policy. This Policy is incorporated into our [Terms and Conditions](https://www.coralsandstars.com/pages/terms-conditions).
Definitions
For the purposes of this Policy:
- "Personal Information" refers to any information that identifies or can be used to identify a person, such as a name, email address, postal address, phone number, etc.
- "Services" include our website, products, and services offered through our website.
- "Third-Party Service Providers" are companies or individuals outside of Corals & Stars that provide services on our behalf.
- Information We Collect
We collect personal information to provide and improve our Services, process transactions, communicate with you, and for other lawful purposes. The types of information we collect include:
- Personal Information You Provide: When you create an account, make a purchase, or otherwise interact with our Website, we may collect personal information, such as your name, address, email address, telephone number, and payment information. We do not store credit card information; it is securely processed and stored by our third-party payment processors in accordance with their privacy policies.
- Information Collected Automatically: When you visit our Website, we automatically collect information about your device and your usage of our Services, including your IP address, browser type, operating system, pages viewed, and other technical data. This information helps us understand how you use the Website and improve your experience.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. Cookies help us personalize your experience, retain your shopping cart, and analyze Website traffic. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our Website.
- Email Interactions: We may collect information regarding your interactions with our emails to improve our communications and Services. If you wish to opt-out of marketing emails, you may do so using the unsubscribe link provided in the email.
- Information from Third Parties: We may receive information from third-party service providers, such as demographic information, contact information, and publicly available data, to enhance our services and support our marketing efforts.
- How We Use Your Information
We use the information we collect to:
- Process transactions and manage your account.
- Provide, maintain, and improve our Services.
- Communicate with you regarding your account, transactions, and customer support inquiries.
- Send marketing communications, promotional offers, and updates (with your consent, where required by law).
- Analyze Website usage and improve our marketing efforts.
- Comply with legal obligations, resolve disputes, and enforce our agreements.
- Sharing of Personal Information
We do not sell your personal information to third parties. We may share your personal information with third parties in the following circumstances:
- Service Providers: We engage third-party service providers to perform services on our behalf, such as payment processing, order fulfillment, and email delivery. These service providers have access to personal information as needed to perform their functions but may not use it for other purposes.
- Business Transfers: If Corals & Stars is acquired, merges with another company, or undergoes a reorganization, your information may be transferred to the new entity as part of the business assets.
- Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- Affiliates and Business Partners: We may share your information with our affiliates and business partners to the extent necessary to provide our Services or for marketing purposes, in accordance with applicable laws.
- Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) technology to encrypt sensitive information, such as payment details. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
- Your Rights and Choices
- Opt-Out of Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly at hello@coralsandstars.com
- Access, Update, or Delete Your Information: You may access, update, or delete your personal information by logging into your account or contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.
- Cookie Preferences: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Website may not function properly if you do not accept cookies.
- International Data Transfers
Your personal information may be transferred to, stored, or processed in countries other than your own, including the Kingdom of Saudi Arabia, where data protection laws may differ from those of your country. By using our Services, you consent to the transfer of your information to countries outside your country of residence.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain certain information in anonymized or aggregated form.
- Data Breach Notification
In the unlikely event of a data breach, we will notify affected users promptly and take appropriate steps to mitigate the breach in accordance with applicable laws.
- Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and indicate the date of the last update. We encourage you to review this Policy periodically for any updates.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Compliance Officer at hello@coralsandstars.com